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asriswim

FAQ


HOW LONG DOES SHIPPING TAKE?
DHL International Shipping: 7-14 working days. For any shipping enquiries please email us at INFO@ASRISWIM.COM. (Please note we are unable to ship to Russia and PO Boxes)
DO YOU ACCEPT RETURNS?
Should you wish to return any items, we offer a 14-day return policy from the day you receive your parcel. After we have assessed your return, your item will be refunded as store credit. Please see our returns page for full information. Please note that sale items or items purchased using a discount code will not be eligible for exchange or refunded for store credit.
THERE IS A PROBLEM WITH THE ITEM I HAVE RECEIVED?
We are sorry to hear that there is a problem with your item, please email us at INFO@ASRISWIM.COM
HOW DO I CARE FOR MY ASRI SWIMWEAR?
We want to see you wearing your ASRI pieces for years to come. To ensure your items are cared for properly ASRI SWIM recommends following these steps to keep your product looking its best. ·       Hand wash in cold water ·       Do not dry clean or wash with hot water ·       Do not iron or tumble dry  ·       Do not leave in direct sunlight as this may cause colours to fade ·       Wash directly after use in cold water · Removal of hygiene label may leave a residue, this can be removed using warm water.
WILL YOU BE EXPANDING YOUR SIZE RANGE?
We are aware that our size range is still limited but are working on offering a greater size range in the very near future. If you love our styles but can’t see your size, please do send us a message so that we can update you on any size developments coming soon.
MEDIA OPPORTUNITIES & COLLABORATIONS?
ASRI SWIM is always looking to collaborate on new and exciting content.   What we are looking for: ·       Someone who shares our brand values ·       Someone who follows the brand on all our socials and engages with our content ·       Someone with a creative eye and a passion for beautiful content.   Think you may be the perfect fit? send us an email at INFO@ASRISWIM.COM
CANT SEE THE ANSWER YOU'RE LOOKING FOR?
Contact us on INFO@ASRISWIM.COM and we will respond as soon as possible.